The Communities and Local Government department has launched a new website where individuals, charities and community groups can ask for help in overcoming bureaucratic obstacles to their work.
The Barrier Busting website aims to help people setting up or running local community projects submit queries about regulations, such as by-laws or health and safety rules, that hinder them in their work.
Local authorities can also use the website to report any barriers, unnecessary bureaucracy or burdens they come across in the course of their business, in exactly the same way as individuals and community groups.
The queries will be answered by the barrier busting team of civil servants. You can log your problem on the barrier busting website and you are given an ID number so that you can track the progress of your case online.